Resources in time of need (updated for COVID-19)
We are putting together a resource page for a number of services you might need during the quarantine period and beyond. Send links to other resources to seniorwarden(at)holyinsf.com. We took many of our information from Resilient Noe Valley and Resilient Diamond Heights lists. Thank you!
SF Muni routes & closures – all Muni Metro and light rail routes are replaced by buses. Everyone must board through the back door except persons with disability: https://www.sfmta.com/projects/covid-19-developments-response
Real IDs deadline has been extended until October 2021.
Be aware of scams: ftc.gov/coronavirus Do not let anyone in your house who claims to be from the city, PG&E, etc… Watch this video to learn more: https://www.youtube.com/watch?v=oIaG9bNWZcg&feature=youtu.be
San Francisco District Attorney hotlines:
Victim service hotline: 1-628-652-4100 Call if you think you have been victim of a scam and are looking for support or services
Consumer fraud report: 1-415-551-9595 Call if you believe you have been victim of or witness consumer fraud or price gauging.
How to wear a mask properly: https://www.nytimes.com/2020/04/08/well/live/coronavirus-face-mask-mistakes.html
The Institute on Aging offers a 24-hour friendship line for people 60 years and older, adults with disabilities and those feeling isolated. 800-971-0016.
AARP has set up a site where you can find a mutual aid group. https://aarpcommunityconnections.org/
Mental Health Association of San Francisco has a 24-hour peer-run line for nonemergency emotional support. 855-845-7415.
The National Domestic Violence Hotline: 1-800-799-SAFE (7233) or TTY1-800-787-3224. Text LOVEIS to 22522 if it is not safe for you to call.
The National Suicide Prevention Lifeline: 800-273-TALK (8255)
Alcoholics Anonymous Online Gatherings http://aa-intergroup.org/
Crisis Text Line, www.crisistextline.org, Text HOME to 741741 (US) to receive a reply from a trained volunteer.. Every texter is connected with a Crisis Counselor,a real-life human being trained to bring texters from a hot moment to a cool calm through active listening and collaborative problem solving. All of Crisis Text Line’s Crisis Counselors are volunteers, donating their time to helping people in crisis.
Peer “Warm Line” 1-855-845-7415 https://www.mentalhealthsf.
A non-emergency peer support line for anyone who needs someone to talk to right now. You can talk to the warm line peer support team by calling 1-855-845-7415 or going to their website and chatting online via instant message
Disaster Distress Helpline 1-800-985-5990 Text TalkWithUs to 66746 https://www.samhsa.gov/find-
The Disaster Distress Helpline (DDH) provides crisis counseling and support for anyone in the U.S. experiencing distress or other behavioral health concerns related to any natural or human-caused disaster, including public health emergencies.
To access city services, call 311
SNAP: interview requirements have been waived. For more info: https://www.fns.usda.gov/disaster/pandemic/covid-19/california#snap
The SF-Marin Food Bank can help you apply for Cal-Fresh – Find more information here
SF-Marin Food Bank: there is a pantry at Mission High on Tuesday mornings https://www.sfmfoodbank.org/find-food/
SF United School District Food distribution at some school site. Find yours here: https://www.sfusd.edu/services/health-wellness/nutrition-school-meals
Disability and Aging Services (DAS) 415-355-6700 Helpline is open seven days a week 8:00 AM – 5:00 PM
The Human Service Agency has shifted essential services to phone and online support, including referrals for meal programs and other services through Disability and Aging Services (DAS). This is the best one-stop place for those in need to connect with help. The website also lists specific paid caregiving and volunteer opportunities for connecting individuals with City-sanctioned services.
Mon Ami is a new volunteer matching program enabling volunteers to help at-risk individuals who need help. The program is being piloted with OpenHouse, a local service provider for housing and support services for seniors and adults with disabilities. The Office of Transgender Initiatives is assisting with the pilot program.
Meals on Wheels 415-920-1111 https://www.mowsf.org/
Meals on Wheels provides home-delivered meals. To apply for the program, contact the San Francisco Department of Aging and Adult Services or Meals on Wheels directly.
Project Open Hand 1-800-551-6325 or 415-447-2326 https://www.openhand.org/get-
List of SF grocery stores, with availability of delivery options
In Noe Valley:
OnLok Senior Center, 225 30th Street, (415-550-2226) is offering lunches “to-go” between 9:30am – 1:30pm, Monday – Saturday and delivery for home-bound seniors
Resources for renters and homeowners – Thanks to Resilient Noe Valley
San Francisco has enacted protections for renters.
You cannot be evicted during the COVID-19 pandemic for any reason.
There is no “rent cancellation” at this time – any missed rent payments must be paid later.
Mayor Breed’s moratorium on evictions will stay in place until September 30,2020.
If you couldn’t pay rent that was due between March 13, 2020 and July 31, 2020 due to COVID-19 related reasons, you have until January 31, 2021 to pay.
The City strongly encourages landlords and tenants to develop payment plans to pay any missed rent payments.
Here are the details
Call or email the SF Tenants Union at 415-282-6622 or firstname.lastname@example.org
Call Causa Justa::Just Cause at 415-487-9203
Visit the San Francisco Anti-Displacement Coalition’s website
Call or email Eviction Defense Collaborative at 415-659-9184 or email@example.com
If you are experiencing a hardship due to the coronavirus, and you’re concerned about your mortgage payments, contact your mortgage servicer. You can be put on a forbearance plan, with various options, such as a reduction in payments, a suspension of payments, or altered terms like moving to interest-only – for a period of 6 or 12 months. Repayment options can be negotiated, too – all at once, over time, or a deferral that adds the amount to the end of your loan term.
But the first step is to ask! Have your account information handy when you call, and remember that they are likely very busy right now, so hold times may be long.
Small business administration loan application:
List of resources for small businesses from various organizations: Gusto
Paid sick leave: https://www.dol.gov/agencies/whd/pandemic/ffcra-employee-paid-leave
Covered California has open enrollment
Medicare is offering expanded medical support through telehealth services, www.medicare.gov/medicare-coronavirus#5
Kaiser Permanente members info site: https://mydoctor.kaiserpermanente.org/covid-19/
Some Walgreens have drive-up pick-up. Check your local Walgreens for more info
Join one of our small groups
Games to play with your kids to entertain them when they cannot get out: https://www.personalcreations.com/blog/20-fun-games-play-rainy-day
Sacred space – Irish Jesuits: https://www.sacredspace.ie/
Book of Common Prayers: https://www.bcponline.org/
Forward Movement daily prayer: https://prayer.forwardmovement.org/
Daily office and daily prayer support: https://episcopalchurch.org/library/link/forward-day-day
St-Helena Breviary & OSH Daily Prayer app: https://www.osh.org/breviary/
This is the daily office app by the Rev Andy Shamel iOS only, but great on iPad http://argyle-software.com/
The Daily Offices in Audio: missionstclare.com
Volunteering and Giving
In Noe Valley
Holy Innocents is part of Resilient Noe Valley. Fill out this form to volunteer, and Resilient Noe Valley will either find you a job to do or match you with an organization in need of volunteers in our neighborhood. They will also keep your information and call on you during the recovery period and beyond.
In San Francisco
Become a COVID-19 Emergency Response Volunteer (CERV) https://sf.gov/be-emergency-
The COVID-19 Emergency Response Volunteer (CERV) program was created in a partnership between the City and County of San Francisco and the Shanti Project . CERV volunteers provide one-time or occasional support to older and vulnerable adults, who have been strongly advised to not leave their home during the coronavirus pandemic.
To deliver groceries with the food bank, you need to apply, and get a background check. They are waiving the interview requirement during the COVID-19 emergency. You can also help at pop-up pantries or at their warehouse. As people are going back to work or leaving the city temporarily or permanently, they have seen the numbers of volunteer drivers go down, and they need a lot of help.
They are looking for grocery shoppers, people to do friendly calls, and to make cards for seniors.
You can also give money to those organizations if you have the means to do so.
Give blood: https://www.vitalant.org/Home.aspx